Director, Talent Management

DonorsChoose makes it easy for anyone to help a teacher in need, moving us closer to a nation where students in every community have the tools and experiences they need for a great education.

Since 2000, more than 5 million people and partners have contributed $1 billion to support 2 million teacher requests for classroom resources and experiences. Projects range from art supplies to build the set for a school musical, to books and puzzles that affirm students' identities, to bird seed for an at-home science project. We proudly serve all US public schools, public charter schools, and Head Start centers, and we combat systemic inequity by driving a majority of donations to schools that have been historically underfunded due to economic and racial inequity.

DonorsChoose has been recognized as a best place to work by GOOD Magazine and the Nonprofit Times, while Fast Company named DonorsChoose one of the 50 Most Innovative Companies in the World—the first time a charity has made this list. Our dedicated team works from across the United States to bring classroom dreams to life.

About the People and Talent Team: The People and Talent team strives to make DonorsChoose the best nonprofit to work for, respected internally and externally for delivering a best-in-class people experience, and for cultivating a diverse, inclusive, and mission-driven team. We work to ensure our staff can remain laser-focused on advancing the DonorsChoose mission by delivering a positive, productive, safe, and equitable employee lifecycle experience. Ultimately, we want our number one draw for talent to be that there is no better place they could work to do more for teachers and students in public education.

What You'll Do: The Director, Talent Management (DTM) reports to the Vice President of People and Talent and plays an essential role in leading a comprehensive talent strategy for DonorsChoose. They manage and coordinate organization-wide efforts to ensure that people and performance programs are developed and managed using a data-driven focus that sets priorities for improvements aligned with ongoing strategic imperatives. This role is specifically responsible for executing strategic priorities across the areas of learning and development (L&D), employee engagement, performance management (PM), and talent planning and acquisition. The DTM works closely with team leaders to assess program needs and articulate plans that help achieve key priorities.

In the first 6-12 months, you will begin to:

• Lead a subteam of five People team members responsible for delivering on hiring, training and development, and employee engagement goals
• Research and design an organization-wide L&D framework in partnership with the Equity and Experience team that grows manager and individual contributor capacity
• Partner with the HR Operations Manager to launch a process to collect and coordinate aggregate data and translate those data into insights that drive talent action plans
• Provide expertise and support in reimagining and implementing a performance review process that aligns with our talent rewards approach
• Offer hands-on coaching and guidance to leaders as a recognized L&D subject matter expert
• Confirm if we have the right tools and systems to enhance employee capabilities
• Learn how we do People and Talent work and cultivate and manage relationships across an array of leaders and employees
  

Beyond 12 months, you will manage:

Learning and Development

• Continue supporting the priorities above and implement and augment an L&D framework focused and aligned on improving operational and program efficiencies and effectiveness
• Formalize onboarding and offboarding initiatives that correspond with our growth and engagement approach
  
• Collect, analyze, and maintain data gathered to inform targeted leadership development
• Develop, initiate, and maintain effective L&D programs for retention, promotion and to support succession planning

Organizational Effectiveness and Engagement

• Drive the administration of talent functions by shaping and guiding programs that enhance the employee experience
• Advance an employee survey and engagement approach that supports our Talent and Equity teams' strategic action-planning processes
• Maintain an environment of equal employment opportunity, diversity, and competitive advantage in support of our equity and inclusion principles

Performance Management

• Provide expertise and support in the design, development, and implementation of a performance management approach to achieve strategic goals and results
• Research and assist in the development of PM training programs that enable employees to achieve performance improvements and growth goals
• Manage the maintenance and execution of the performance management system, including current job descriptions, standards of performance, career levels matrix, and performance evaluation instruments

Talent Acquisition

• Lead the development of the recruitment and hiring equity strategy and procedures in partnership with the senior talent manager
• Define hiring metrics, appropriate marketing strategies, and roles and responsibilities of the hiring team to ensure an effective and efficient recruitment lifecycle while minimizing cost-per-hire
• Implement robust and innovative sourcing strategies and techniques to build a pipeline of qualified candidates for unique roles at DonorsChoose

To be successful in this role, you will need:

• Senior-level experience and a track record of success across major talent areas, particularly designing and implementing L&D programs that enhance management and organizational performance
• Expert experience in content creation, maintenance of training processes, and the successful progression of ongoing training and development programs
• Experience conducting analyses of engagement surveys and the performance of training programs while drawing insights that lead to improvement, solutions, and new strategies
• A demonstrated commitment to advancing racial equity and centering the perspectives of those most impacted in decision-making, including experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• Strategic, cross-functional thinking with a strong bias for action and implementation
• Team management experience
  
• Exceptional relationship and trust-building ability
• Excellent written and oral communication skills with a strong ability to tailor the most complex messages for different audiences in a manner that they can understand and relate to

Our compensation philosophy ensures that we are both externally competitive with tech-forward nonprofits of a similar size and internally fair in our pay practices. The following ranges represent the target offer range, given the scope and experience expectations for this role.

• The hiring salary range for this role is $130k-$150k and will be commensurate with experience

Once an employee is hired, the salary range for their role increases to ensure they are able to receive performance-based raises and grow in their role. We are open to a variety of experiences and recognize that the person we hire may be less experienced or more senior than this job description, as posted. If that's the case, an updated salary range will be shared with candidates if they move forward in our hiring process.

In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.

Location:
In this role, you'll have the option to work a flexible hybrid schedule in our NYC office, or to work fully remotely from CA, DC, FL, GA, IL, IN, MD, MI, NJ, NY, OR, PA, TX, or WI. Candidates working in the Eastern Standard time zone preferred.

Qualified Individuals, please apply:

DonorsChoose is an organization increasingly representative of the varied races and ethnicities, genders and sexual orientations, religious and political beliefs, and abilities that comprise our nation. DonorsChoose.org focuses on attracting, retaining, and advancing diverse talent because it makes us more effective, high-performing, creative, and resilient. If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you. On-Ramps is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We're working with DonorsChoose to build a diverse team that represents the communities it partners with. We encourage candidates from all backgrounds to apply. On-Ramps is committed to the inclusion of all qualified individuals in the hiring process, including but not limited to those with disabilities. If you require reasonable accommodation(s) to participate in the application or interview process, please contact info@on-ramps.com.

DonorsChoose is a fully vaccinated workplace. Regardless of work location, all new employees will be asked to share proof of full vaccination against COVID-19 within two weeks of their hire date or request an exemption from this policy due to a disability or sincerely held religious belief or practice.