President

What You'll Do

As TAP executes our 5-year strategic plan to scale our reach, deepen our impact, and amplify our influence across the small business ecosystem, we are seeking a President to join our senior leadership team, oversee internal operations, grow our brand reputation and donor base, and ensure we achieve our strategic and programmatic goals. By 2030, we plan to scale our programs to reach 12,500 businesses annually, including offering even more specialized and tailored support services for key constituencies (e.g. veterans, single moms, etc.); we also plan to grow our network to 100,000 businesses overall, providing live and asynchronous support to entrepreneurs to best meet their needs. We are seeking a President with the drive and ambition necessary to lead this growth; the business acumen required to put these plans into action; and the strategic and visionary leadership to set an even bolder vision for the future and achieve the high quality results that our clients deserve.

The ideal candidate is passionate about increasing economic mobility by supporting entrepreneurs; energized by the opportunity to manage people and projects to achieve ambitious goals; adept at storytelling, relationship building, and fundraising; and highly motivated to invest in, grow, and lead our organization through its next phase of evolution and beyond, including the drive and determination necessary to succeed our founding leadership team. This is an exciting opportunity for a strategic leader to help steward our organization into its next chapter, building upon TAP's proven impact and the vision of our founding leadership team, and accelerating our growth well into the future.

Key Responsibilities

Organizational Strategy & Vision

• Set an ambitious long-term strategic vision for the organization, including plans for accelerated growth and enhanced programmatic offerings that are responsive to emerging trends, challenges, and opportunities within the small business landscape.
• Lead the successful execution of TAP's current 5-year strategic plan, including tracking milestones, reporting on progress, elevating risks, and driving the cross-functional collaboration and follow-through necessary to achieve goals.
• Maintain a pulse on the latest news, trends, data, and innovations within the business world and economic landscape; connect the dots on what implications these developments could have for TAP.
• Adapt and iterate as needed in response to new challenges and opportunities; translate high-level ideas into concrete action plans within a fast-paced, rapidly changing environment.

Team Management & Performance

• Determine and drive enterprise-wide Objectives & Key results (OKRs) and ensure the organization is on track to meet annual goals; serve as the single point of accountability for strategic initiative status reporting to the CEO and Board.
• Oversee all functions including Programs, Partnerships, Operations, Development, Marketing, & Technology; manage and coach direct reports to effectively lead their teams, collaborate cross-functionally, and achieve their individual and shared goals.
• Ensure the successful execution of the organization's day-to-day operations through effective management and empowerment of the senior leadership team, and implementation of best in class systems and processes.
• Lead in alignment with TAP's core values of Access, Innovation, and Impact; foster a high-performing, results-oriented culture with high morale and strong cross-functional collaboration and alignment.

Programs & Service Delivery

• Set strategic direction for program design, consultant recruitment, and client experience, ensuring strong service delivery quality and consistency as TAP scales into 5+ new markets, recruits hundreds more consultants, and seeks to impact many thousands more small businesses in the years ahead.
• Drive client growth and increase clients served and sessions delivered, progressing toward strategic plan targets on time and at a reasonable cost and attractive ROI.
  
• Monitor program KPIs including client outcomes, consultant utilization, days to staff, session quality, retention, and cost-per-client.
• Drive operational improvements to the service delivery model and ensure program infrastructure can support the geographic expansion and increased volume stipulated by our strategic plan.

External Leadership & Fundraising

• Generate and grow a portfolio of donors and partners that build TAP's visibility and pipeline; originate, cultivate and close meaningful contributions towards TAP's 2030 revenue goal of $7.5M from individual and major donors, family offices, corporations and foundations.
• Drive board engagement, expansion/recruitment, and fundraising activation, targeting $1M+ annually in board-influenced revenue and pursuing a goal of increasing the Board's fundraising capacity.
• Drive and optimize TAP's brand marketing and thought leadership strategy; establish a credible and compelling external voice and presence across multiple channels to elevate TAP's profile externally.
• Represent TAP at conferences, convenings, and public events; seek out new panels, keynotes, and conference opportunities.

Who You'll Work With

You will report to Jane Veron, Co-Founder & Chief Executive Officer, and will work in close collaboration with the Chief Operating Officer, Chief Revenue Officer, and Board of Directors.

You will directly supervise the VP Programs & Partnerships, the VP Programs & Operations, the Senior Director of Marketing & Communications, the Director of Digital Marketing, and the Senior Director of Technology.

Learn more about the TAP team and Board here.

• Deep commitment to the TAP mission, driven by a conviction that entrepreneurship is a powerful catalyst for economic mobility and long-term wealth creation in under-resourced communities.
• A minimum of 15 years of professional experience, including at least 7+ years in senior-most leadership roles navigating organizational growth, complexity, or transformation and overseeing a budget or P&L.
• Substantive professional experience in private sector roles (e.g. strategy consulting, private equity, finance) and/or high-performing nonprofit leadership positions, bringing analytical capability and strategic problem-solving to internal growth and external partnership development challenges.
• Strong strategic thinking and demonstrated intellectual curiosity, including the ability to quickly understand complex problems and to successfully anticipate new challenges and opportunities within a dynamic landscape.
• Demonstrated success in fundraising or sales, serving as the primary lead generator and relationship manager to cultivate, convert, and steward key donor and client partnerships.
• Track record of designing, implementing, and executing multi-year strategic plans, with a demonstrated ability to future-proof an organization and align diverse stakeholders through influence and collaboration.
• Exceptional capacity to lead comprehensive change management, optimizing internal infrastructure and successfully steering an organization through shifting external landscapes.
• Proven experience building and managing high-performance teams to achieve ambitious goals; comfortable leading and managing in a remote-first context.
• Excellent verbal and written communication skills, with the executive presence and sophistication required to serve as a high-profile national advocate, thought leader, and media spokesperson.

Compensation

The salary range for this position is $150K - $200K+ annually, commensurate with experience. Additionally, TAP is prepared to incentivize growth and reward high performance via a bonus structure that is commensurate with progress against organizational goals.

Additional Details

This is a full-time, remote-first position based in the Tri-State Area. Proximity to the New York City metro area is strongly preferred to facilitate in-person collaboration with the CEO; additionally, in-person funder meetings and relationship cultivation are a meaningful part of this role. Regular (e.g. monthly) travel for donor meetings, conferences, and team events is expected.

TAP is an equal opportunity employer committed to equity, inclusion, and expanding opportunities for historically under-resourced communities. We strongly encourage applications from candidates of all backgrounds.